A Warm Welcome to Cakery22
These Terms and Conditions govern your use of Cakery22 and the services provided by it. Cakery22 do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control. All our ingredients are of the highest quality. This site is owned and operated by Cakery 22 in all over Tricity and nearby locations. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at www.cakery22.com
• All prices are non-negotiable. Payment secures the recorded price(s) and keeps any further cost increases, aside from in extraordinary conditions outside our ability to control eg. *increase in ingredients cost, hike in fuel costs, and so on. You should give the asked for information to us to process your request.
• We claim all authority to ask for additional information from you whenever to empower us to finish your request or potentially to confirm to administrative requirements. We will utilize different methodology to confirm every transaction.
• By placing an order, you affirm that the details contained in the order are right in all regards. Your system will show a confirmation page drilling down the points of interest of your request. These confirm receipt of your request. An agreement amongst you and us is just shaped when we get your credit/check, card payment and send you a confirmation email that your request and payment has been acknowledged.
• If you don’t mind print a duplicate of the confirmation page for your records. For accumulation at our office, please likewise print the payment confirmation email and convey it to the workplace for gathering as you should exhibit the confirm email to gather your request. We may, whenever, decline to process your order or any reason of your request for any reason including where inadequate or inaccurate information has been given, validation has not been conceivable or an exchange rate has been cited in error.
• You will be required to pay for your request by making a payment via credit or other card at the time of online requesting or by hence making a payment by means of PayPal or Paytm. For any PayPal/Paytm payment, you should make payment within 12 hours of your request; else we cancel your request. Pre-payment with charge card is required through our online shop. Cash on Delivery is not available.
• Completion of your request you will get an email, an automated order synopsis and a receipt.
• Cancelation for whole cake orders: All Orders or request can be crossed out whenever by email us at email@example.com.
• Completion of request or order , the refund procedures will be as per the following:
Ø 3 business days before Date of Collection/Delivery: 100% discount
Ø 2 business days before Date of Collection/Delivery: half discount
Ø 1 business day or less of Collection/Delivery: NO REFUND
• Cancelation for every single other item (Customized cakes ) Upon cancelation of request, the discount methodology will be as per the following:
Ø 2 weeks before Date of Collection/Delivery: 100% discount
Ø 1 week before Date of Collection/Delivery: half discount
Ø Inside 1 week of Collection/Delivery: NO REFUND
Expiry of purchase: For the promotional items e.g. Occasional promotion the offer and reclaim legitimacy will be clearly expressed for the particular promotion. Other than promotions, all standard price items buy will have a compelling expiry of 2 months from the date of procurement. For any reasons or conditions where an augmentation is required, please contact the company before the expiry date. Organization saved the rights to choose if an augmentation should be offered.
At Cakery22 we perceive that your privacy and information security are essential, and we have committed a lot of push to guarantee that your personal information is safeguarded. The following are rules we use for securing the data you have entrusted us with amid your visit to our Website.
USE OF YOUR PERSONAL INFORMATION
Cakery22 does not offer, lease, or sell its client records to third parties owners. We may, every now and then, get in touch with you about a specific offering that might bear some significance with you. In those cases, your personal information (email address, name, address, phone number) is not exchanged to any outsider. On specific items we may give your transportation data just to a trusted wholesaler who coordinate boats stock for us, however be guaranteed that we never give your Payment Details data to any outside people or any other organization.
SECURITY OF YOUR PERSONAL INFORMATION
Cakery22 is focused on ensuring the security of your personal information. We utilize a number of security advancements and systems to help protect your personal data from unapproved access, utilize, or revelation. We store the personal data you give to us on Personal Computers with restricted access that is situated in controlled offices. At the point when highly confidential data, (i.e ATM Card numbers) is transmitted over the Internet, we ensure it using encryption, for example, Secure Socket Layer (SSL) protocol.
COOKIES AND HOW THEY ARE USED
To streamline your shopping experience we utilize a typical browser include called cookies. Cookies are little records that your web program puts on your PC’s hard drive. Some of them terminate after a set timeframe; others expire when you close your system or browser. Cookies enable us to monitor items you order. With the goal that we may enhance your shopping experience we check our website traffic and analyze which pages are in top, which are not, what zones of the country or the world our traffic is originating from, and so forth. Your movements inside our website are in this way part of this investigation, yet at no time does your real personality wind up noticeably known. Your personal data stays on our protected server, accessible just to our representatives with the end goal of satisfying your request and client benefit.
Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
Currently Cakery22 delivers within Chandigarh, Mohali, and Panchkula.
You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.
Delivery may take longer due to:
In such cases, we will proactively reach out to you. Please check your e-mail
Before major occasions, we suggest that you place your order at least five days in advance.
Products that are hand delivered cannot be delivered along with courier products.
For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:
In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbor.
Proof of delivery will be provided in case of any dispute in delivery.
Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand.
If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made. We will surely try our best as mentioned below-
Subject to the other terms of the Shipping Disclaimer, delivery will be made between 11.00 pm to 11.59 am on the chosen delivery date. Note: Please choose the date of delivery a day prior to the date of occasion.
Fix Time Deliveries
We cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected time.
Delivery of Courier Products
Notwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order is made to deliver through any courier agency or any third party, Cakery22 does not make any representation or warranty in relation to the delivery of such order.
For products that are shipped using the services of our courier partners, the date of delivery is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery.
You acknowledge that requested delivery date is non-binding. Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped.
Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.
No deliveries are made by third party courier agencies on a Sunday and Public Holidays.
All courier orders are carefully packed and shipped from our warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your order.
Courier partners sometimes have some delays due to holidays and strikes.
In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made. The courier company will attempt to deliver the package twice before the parcel returns back to the point of origin.
In the event the delivery is not executed during the attempts, you shall still be charged for the order.We will consider the order executed in the below cases:
In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.
Same day orders are processed immediately, and usually cannot be modified/ canceled. However, in case you want to modify/cancel an order, you can reach us on (6:30 am to 10 pm, 7 days a week). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be canceled/modified and you will be charged for the order.
In other cases of order modification/cancellation, please give at least 24 hours notice.